User Agreement
Please review this user agreement before starting to use the website suvorov-company.com
Registration (authorization) on the website will mean your acceptance of the terms of this user agreement.
If you do not agree with the terms of this user agreement, do not register (authorize) on the website suvorov-company.com
This service agreement defines the terms and conditions for providing access to the virtual game server. The public offer is an official service agreement that applies to all clients and the administration of the project.
1. Terms and Definitions
Executor – INTERNATIONAL BUSINESS SYSTEMS S.R.L.
Client – a person who has accepted the Offer and is a consumer of services for providing access to the game server.
Control Panel – the client part of the Executor’s software, designed for:
- configuring the server by the Client, - managing the Client’s Virtual Account, - feedback with the Executor.
The interface of the Control Panel, which is hosted and accessible on the Executor’s website, is displayed through an Internet browser.
Virtual Account – an account in the Executor’s database that contains information about the Client’s balance, payment history, and other financial activities.
Virtual Game Server – software running on the Executor’s equipment, whose management is transferred to the Client.
Auto-installation – a function of automatic unpacking of files on the Executor’s equipment, whose management is transferred to the Client.
Server Location – the name of the provider and the geographic location of the Executor’s server equipment.
2. Subject of the Agreement.
2.1. The Executor provides the Client with temporary possession and use (rental) of virtual game servers (hereinafter referred to as the Server), as well as additional services for administration and programming. The Client accepts and pays for the server rental and services in accordance with the current Price List and established Service Provision Terms and Order Form.
3. Procedure for executing the agreement. Rights and obligations of the parties.
3.1. The Client places an order for the game server on the order form, specifying the available parameters.
3.2. By placing an order, the Client automatically confirms their adulthood.
3.3. After placing the order, the Client receives access to the virtual game server control panel, where payment can be made in the "Top up balance" section.
3.4. The Client then tops up the balance of the order in real-time, according to the selected payment method.
3.5. After the funds are credited, the Client can install the game server and then activate it through the control panel. Full access to the server (FTP access, MySQL database) is then granted. Supported programming languages are pawn and nodejs.
3.6. Upon expiration of the rental period, the game server and additional services are deactivated. The server can be resumed after renewal.
3.7. The game server and all additional services are deleted if the server has not been paid within one day from the deactivation.
3.8. Before and after topping up the order balance, the Client has the right to contact technical support with any questions related to the server’s functionality and the control panel.
3.9. The Executor undertakes to provide server rental/services 24/7, without breaks or days off, except in cases of necessary preventive and repair work or in the case of issues with equipment not caused by the Executor (e.g., attacks on equipment, technical work by the equipment provider, and other issues beyond the Executor’s control) – in which case the Executor may voluntarily inform the Client through posting information in the official VK group.
3.10. The Executor undertakes to notify the Client in a timely manner about price changes in accordance with clause 4.5 of this agreement.
3.11. The Client undertakes to read and take note of any changes, including organizational ones, published on the Executor’s website.
3.12. The Client undertakes to monitor their Virtual Account balance and make timely payments for the game server/additional services in accordance with the conditions in section 4 of this agreement.
3.13. The Executor has the right to block the Client’s access to the site or technical support if there is disrespectful behavior and/or offensive statements towards the management, employees, or the project as a whole.
3.14. The Executor has the right to suspend services in the event of DDoS attacks on the Client’s port and/or server, with compensation for the number of rental days equal to the suspension period.
3.15. The Client is prohibited from displaying their account or any services they use on our website.
3.16. The Auto-installation function for some mods is available on a paid basis – the Executor is not responsible for its functionality. The Auto-installation function is provided on a paid basis and is not part of the "Virtual Game Server" service.
3.17. The Client is prohibited from studying the technology, decompiling, disassembling, or taking actions aimed at altering the functionality and performance of the website.
3.18. The Client is strictly prohibited from transferring their account to anyone, as well as granting access to any product or service. In case of violation of this condition, the Contractor reserves the right to block the Client's account without prior notice and without the possibility of account recovery.
3.19. After registration on the site, the Client fully agrees with all the terms of the Offer.
4. Terms and Payment Procedure.
4.1. Balance replenishment is carried out in the available currency via electronic payment systems connected to the Contractor’s system. The Client independently determines the top-up amount.
4.2. The payment obligation is considered fulfilled by the Client once the funds are credited to the Contractor’s account. Each payment is recorded in the Client’s Virtual Account (in the order management panel).
4.3. Funds from the Virtual Account are non-refundable, except as provided in clause 5.6 of this Offer. Refunds are not issued if access to the digital product was provided, or if the Client has already used part of the services or spent the funds.
4.4. Funds received through bonus programs, discounts, and promotions are not subject to refund or withdrawal. Upon a refund or withdrawal request, such funds are irreversibly deducted from the Client’s Virtual Account.
4.5. The Contractor has the right to unilaterally change the cost of services and rental fees by notifying the Client through the publication of an updated Price List on the official website no less than 14 (fourteen) calendar days before the changes come into effect.
5. Liability of the parties.
5.1. Any disputes arising between the parties in connection with the execution of this agreement will be resolved through negotiations. If it is impossible to resolve disputes through mutual agreements, they will be resolved in accordance with the applicable law.
5.2. If it is impossible to place an order/use the ordered and paid server for reasons beyond the Executor's control, the Client is not entitled to request the termination of the agreement, a refund, or any compensation from the Executor.
5.3. The Executor is not responsible:
- for service interruptions due to software or hardware failures that do not belong to the Executor or are not under its control, as well as service interruptions caused by power outages; - for communication disruptions during scheduled maintenance and repair works necessary to restore, maintain, and develop servers, as specified in clause 3.11 of this agreement; - for any losses incurred by the Client or third parties due to the Client's use of services, including in cases of computer virus infections or spam received on the Client's equipment; - for failure to account for the Client's payment on the Virtual Account (in the order control panel) in case the payment was not received in the Executor's account, or due to incorrect or incomplete payment data provided; - for the proper provision of services under this Agreement and uninterrupted server operation in case of errors made by the Client in server configuration; - for transfers of funds between orders; - for changes to the server's IP address due to the provider's fault; - for transferring server usage rights to third parties without the Executor's involvement.
5.4. The Executor does not control and is not responsible for the information posted by the Client on the server.
5.5. The Client is responsible in accordance with the law, including criminal liability:
- for any (including unauthorized) actions by third parties using the Client's authorization data for the server, and their consequences; - for proper payment in accordance with the conditions of section 4 of this agreement; - for placing any information and data on the server; - for using and distributing malicious programs, as well as making any changes that disrupt and block the server and the Executor's network.
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6. Duration of the agreement.
6.1. The agreement comes into effect from the moment it is accepted by the Client.
7. Procedure for changing, supplementing, and terminating the agreement.
7.1. The Executor has the right to unilaterally change the terms of the User Agreement, with such changes taking effect upon the publication of the new version of the Agreement on the Internet at https://www.suvorov-company.com/terms.
7.2. This agreement may be terminated at any time by mutual agreement of the Parties.
7.3. The Executor has the right to unilaterally terminate this agreement in case the Client commits at least one of the actions listed in clause 5.5, resulting in negative consequences for the Executor or other Clients of the Executor. In this case, the remaining unused funds of the Client are non-refundable.
8. Force Majeure.
8.1. The Parties are released from liability for the full or partial non-performance of their obligations under this agreement if it is caused by force majeure circumstances. Force majeure includes, but is not limited to: DDoS attacks on the Executor's equipment, natural disasters (earthquakes, floods, etc.), fires, military actions, mass strikes, epidemics, accidents at energy-supplying enterprises, engineering networks, and communications, regulations of government and local authorities preventing the performance of obligations under the agreement, etc.
8.2. From the moment the circumstances specified in clause 8.1 of this agreement arise (or are discovered by a Party), the Parties shall promptly inform each other by posting relevant information on the website (Executor), exchanging electronic, facsimile, or mail messages (Executor, Client), or by other possible means under the specific conditions.
9. Miscellaneous.
9.1. The Parties guarantee that only authorized representatives of the Parties have access to the email addresses of the Parties, and the information transmitted via email (including images, photos, text, and other documents) is reliable and strictly confidential.
9.2. The Client confirms that all terms of this agreement are clear to them and they accept them unconditionally and in full.
Registration (authorization) on the website will mean your acceptance of the terms of this user agreement.
If you do not agree with the terms of this user agreement, do not register (authorize) on the website suvorov-company.com
This service agreement defines the terms and conditions for providing access to the virtual game server. The public offer is an official service agreement that applies to all clients and the administration of the project.
1. Terms and Definitions
Executor – INTERNATIONAL BUSINESS SYSTEMS S.R.L.
Client – a person who has accepted the Offer and is a consumer of services for providing access to the game server.
Control Panel – the client part of the Executor’s software, designed for:
- configuring the server by the Client, - managing the Client’s Virtual Account, - feedback with the Executor.
The interface of the Control Panel, which is hosted and accessible on the Executor’s website, is displayed through an Internet browser.
Virtual Account – an account in the Executor’s database that contains information about the Client’s balance, payment history, and other financial activities.
Virtual Game Server – software running on the Executor’s equipment, whose management is transferred to the Client.
Auto-installation – a function of automatic unpacking of files on the Executor’s equipment, whose management is transferred to the Client.
Server Location – the name of the provider and the geographic location of the Executor’s server equipment.
2. Subject of the Agreement.
2.1. The Executor provides the Client with temporary possession and use (rental) of virtual game servers (hereinafter referred to as the Server), as well as additional services for administration and programming. The Client accepts and pays for the server rental and services in accordance with the current Price List and established Service Provision Terms and Order Form.
3. Procedure for executing the agreement. Rights and obligations of the parties.
3.1. The Client places an order for the game server on the order form, specifying the available parameters.
3.2. By placing an order, the Client automatically confirms their adulthood.
3.3. After placing the order, the Client receives access to the virtual game server control panel, where payment can be made in the "Top up balance" section.
3.4. The Client then tops up the balance of the order in real-time, according to the selected payment method.
3.5. After the funds are credited, the Client can install the game server and then activate it through the control panel. Full access to the server (FTP access, MySQL database) is then granted. Supported programming languages are pawn and nodejs.
3.6. Upon expiration of the rental period, the game server and additional services are deactivated. The server can be resumed after renewal.
3.7. The game server and all additional services are deleted if the server has not been paid within one day from the deactivation.
3.8. Before and after topping up the order balance, the Client has the right to contact technical support with any questions related to the server’s functionality and the control panel.
3.9. The Executor undertakes to provide server rental/services 24/7, without breaks or days off, except in cases of necessary preventive and repair work or in the case of issues with equipment not caused by the Executor (e.g., attacks on equipment, technical work by the equipment provider, and other issues beyond the Executor’s control) – in which case the Executor may voluntarily inform the Client through posting information in the official VK group.
3.10. The Executor undertakes to notify the Client in a timely manner about price changes in accordance with clause 4.5 of this agreement.
3.11. The Client undertakes to read and take note of any changes, including organizational ones, published on the Executor’s website.
3.12. The Client undertakes to monitor their Virtual Account balance and make timely payments for the game server/additional services in accordance with the conditions in section 4 of this agreement.
3.13. The Executor has the right to block the Client’s access to the site or technical support if there is disrespectful behavior and/or offensive statements towards the management, employees, or the project as a whole.
3.14. The Executor has the right to suspend services in the event of DDoS attacks on the Client’s port and/or server, with compensation for the number of rental days equal to the suspension period.
3.15. The Client is prohibited from displaying their account or any services they use on our website.
3.16. The Auto-installation function for some mods is available on a paid basis – the Executor is not responsible for its functionality. The Auto-installation function is provided on a paid basis and is not part of the "Virtual Game Server" service.
3.17. The Client is prohibited from studying the technology, decompiling, disassembling, or taking actions aimed at altering the functionality and performance of the website.
3.18. The Client is strictly prohibited from transferring their account to anyone, as well as granting access to any product or service. In case of violation of this condition, the Contractor reserves the right to block the Client's account without prior notice and without the possibility of account recovery.
3.19. After registration on the site, the Client fully agrees with all the terms of the Offer.
4. Terms and Payment Procedure.
4.1. Balance replenishment is carried out in the available currency via electronic payment systems connected to the Contractor’s system. The Client independently determines the top-up amount.
4.2. The payment obligation is considered fulfilled by the Client once the funds are credited to the Contractor’s account. Each payment is recorded in the Client’s Virtual Account (in the order management panel).
4.3. Funds from the Virtual Account are non-refundable, except as provided in clause 5.6 of this Offer. Refunds are not issued if access to the digital product was provided, or if the Client has already used part of the services or spent the funds.
4.4. Funds received through bonus programs, discounts, and promotions are not subject to refund or withdrawal. Upon a refund or withdrawal request, such funds are irreversibly deducted from the Client’s Virtual Account.
4.5. The Contractor has the right to unilaterally change the cost of services and rental fees by notifying the Client through the publication of an updated Price List on the official website no less than 14 (fourteen) calendar days before the changes come into effect.
5. Liability of the parties.
5.1. Any disputes arising between the parties in connection with the execution of this agreement will be resolved through negotiations. If it is impossible to resolve disputes through mutual agreements, they will be resolved in accordance with the applicable law.
5.2. If it is impossible to place an order/use the ordered and paid server for reasons beyond the Executor's control, the Client is not entitled to request the termination of the agreement, a refund, or any compensation from the Executor.
5.3. The Executor is not responsible:
- for service interruptions due to software or hardware failures that do not belong to the Executor or are not under its control, as well as service interruptions caused by power outages; - for communication disruptions during scheduled maintenance and repair works necessary to restore, maintain, and develop servers, as specified in clause 3.11 of this agreement; - for any losses incurred by the Client or third parties due to the Client's use of services, including in cases of computer virus infections or spam received on the Client's equipment; - for failure to account for the Client's payment on the Virtual Account (in the order control panel) in case the payment was not received in the Executor's account, or due to incorrect or incomplete payment data provided; - for the proper provision of services under this Agreement and uninterrupted server operation in case of errors made by the Client in server configuration; - for transfers of funds between orders; - for changes to the server's IP address due to the provider's fault; - for transferring server usage rights to third parties without the Executor's involvement.
5.4. The Executor does not control and is not responsible for the information posted by the Client on the server.
5.5. The Client is responsible in accordance with the law, including criminal liability:
- for any (including unauthorized) actions by third parties using the Client's authorization data for the server, and their consequences; - for proper payment in accordance with the conditions of section 4 of this agreement; - for placing any information and data on the server; - for using and distributing malicious programs, as well as making any changes that disrupt and block the server and the Executor's network.
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6. Duration of the agreement.
6.1. The agreement comes into effect from the moment it is accepted by the Client.
7. Procedure for changing, supplementing, and terminating the agreement.
7.1. The Executor has the right to unilaterally change the terms of the User Agreement, with such changes taking effect upon the publication of the new version of the Agreement on the Internet at https://www.suvorov-company.com/terms.
7.2. This agreement may be terminated at any time by mutual agreement of the Parties.
7.3. The Executor has the right to unilaterally terminate this agreement in case the Client commits at least one of the actions listed in clause 5.5, resulting in negative consequences for the Executor or other Clients of the Executor. In this case, the remaining unused funds of the Client are non-refundable.
8. Force Majeure.
8.1. The Parties are released from liability for the full or partial non-performance of their obligations under this agreement if it is caused by force majeure circumstances. Force majeure includes, but is not limited to: DDoS attacks on the Executor's equipment, natural disasters (earthquakes, floods, etc.), fires, military actions, mass strikes, epidemics, accidents at energy-supplying enterprises, engineering networks, and communications, regulations of government and local authorities preventing the performance of obligations under the agreement, etc.
8.2. From the moment the circumstances specified in clause 8.1 of this agreement arise (or are discovered by a Party), the Parties shall promptly inform each other by posting relevant information on the website (Executor), exchanging electronic, facsimile, or mail messages (Executor, Client), or by other possible means under the specific conditions.
9. Miscellaneous.
9.1. The Parties guarantee that only authorized representatives of the Parties have access to the email addresses of the Parties, and the information transmitted via email (including images, photos, text, and other documents) is reliable and strictly confidential.
9.2. The Client confirms that all terms of this agreement are clear to them and they accept them unconditionally and in full.